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‎01-01-2014 07:05 AM

HP Recommended
I am trying to reset my laptop back to factory settings. I have directions - press Ecs when starting, press f10, File - Reset Default, follow instructions on screen.

The only "instruction" that comes up is to confirm the reset by pressing Yes or No. I have gone through the procedure several times. When I restart the computer, nothing is different. . . . Everything is all still there.

Can any help?
Who Me Too'd this topic
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