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My HP laserjet 1536dnf MFP says rthere is a jam in the cartridge area.  I've taken out the cartridge multiple times, and there is no  jam there.  I've unplugged it, turned it over and shaken it, and that didn't work.  The warranty is over, and it has a new cartridge in it, so I'd hate to lose it.

 

Any suggestions?

 

Frustrated,  harborview

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