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04-27-2014 08:08 AM - edited 04-28-2014 02:43 AM
I have an HP2000 Notebook PC running Windows 8.1
I have been hoping for an update for this network adapter as I have been having network connectivity issues for several weeks and many times the windows diagnostic resets this network adapter.
I am receiving notices via HPSA that there are (2) updates for this network adapter. I can download the updates, but the installation failed on both and I don't know why or where to look to find out why. More investigating now has me thoroughly confused. So here is what is currently installed on my laptop:
Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
Softpaq Number: SP65428
Driver Date: 11/12/2013
Driver Version: 10.0.0.274 (1.00Ap7)
This Driver Update was JUST installed 4-14-2014 (approx 2 weeks ago)
Here is info on what HPSA shows are updates for this adapter -
Important Updates, notice first received Saturday 4-26-2014
Updates would download but would not install.
* Qualcomm Atheros AR9000 Series Wireless LAN Driver for MS Windows
Softpaq Number: SP63802
Version: 1.00Ap21
Size: 73.89
* Qualcomm Atheros AR9000 Series Wireless LAN Driver for MS Windows 8
Softpaq Number: SP62425
Version: 1.00Ap17
Size: 38.27MB
(search on hp.com for SP62425 shows date of this update 6-26-2013)
Both of these driver updates appear to be OLDER than what I currently have installed???
If I go My HP account and have my system scanned for updates, the SP65428 I already have installed shows. Neither of the two that HPSA shows I should install appear on my updates.
I guess the question I have now is what is the most current, correct and working driver for Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter??
And if it is what I already have installed, why am I receiving this notice to update from HPSA?
Thank you.
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