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Hi guys, i have a big problem and i need help please ! 

So the problem is that i can't restore my Laptop's system to the original factory settings, i have a hp pavilion dv 7 ( Beats Audio )notbook windows 7,  I do not have any discs and i have two partition ( Recovery partition and HP Tools partition ) i did FORMAT it using a standar Windows 7 disc but i want to restore it to original factory setting with all the HP SOFTWARE and the BEATS AUDIO Software ! the problem is i can't access the recovery and i got this message after restarting the system and do the F11 

Message :

 

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

                            1. Insert your windows installation disc and restart your computer.

                            2. Choose your language setting, and then click "Next".

                            3. Clik "Repair your computer".

If you do not have this disc, contact your systeme administration or computer manufacturer for assistance.

                                File : \Boot\BCD

                               Status : 0xc0000225

                               Info : An error accurred while attempting to read the boot configuration data.

 

What should i do to restore it using recovery ? please help me :smileyindifferent:

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