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‎12-21-2010 11:42 AM

HP Recommended

Hi,

So I bought this laptop a few months ago. The first time I used it, it was alright, but the graphics drivers did crash from time to time (that got fixed after I updated them). Now they only crash when I use the wrong charger. The main problem is that it seems the laptop is over-heating (it's really, really hot) and Windows often hangs/lags/freezes for 10 minutes. Every time, I have to restart manually and lose everything I was doing. I'm okay with computers, and I'm pretty sure it has nothing to do with virus/spyware, and I haven't installed a lot of programs on it. What should I do? Also, I'm not sure I still have the documents that came with the laptop, just the shiny ENVY box - does that mean the guarantee is void? Help!

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