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‎08-19-2014 08:32 AM - last edited on ‎08-20-2014 10:40 AM by Retired

HP Recommended

Hello,

 

My  HP laptop is a Pavillion Entertainment dv6-2170us, product: WA778UA#ABA, serial [edited by mod on 8-20-14] running Windows 7 Home Premium OA 64 bit and purchased 2010 (I think).  It is running HP Integrated Module with Bluetooth 2.1 Wireless. Driver provider is Broadcom, 6/15/2009 version 6.2.0.9000

 

Although my beloved HP laptop shows it has paired with 2 bluetooth speakers I bought this past week, it won't play music through them.  Since both bluetooth speakers work fine with my brand new HP Envy desktop, I am guessing this is due to my laptop running outdated Bluetooh driver.  Unfortunately, the 'update bluetooth driver' button has been grayed out, and I don't know how else to update the bluetooth driver.  I just ran the HP update, but that didn't seem to affect the bluetooth driver.

 

Bluetooth speakers I have paired:

EasyAcc cannon

Ion Mini Block Rocker

 

The EasyAcc cannon flashes blue, and their information states it is ready to be paired even though my HP device manager shows it is paired to the laptop.

 

I tried several of the suggestions on your forum, but was unsuccessful.  I hope to use this speaker in my classroom next week, so your help is greatly appreciated.

 

Thank you,

Lori 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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