Notebook Operating System and Recovery

So this Christmas i was very excited to get this laptop, and it cost me $600. Overall, this is an outstanding laptop, aside that the graphics card could be better and the sound quality from the speakers isn't as good as I expected it to be. Anyway, back to my question. I have been using the laptop all day long, and so far, everything is working normally. However, at times, randomly; without any notice, the screen goes black and it basically freezes. This happend once while I was typing, and once when I was watching a video. I have been active both times that it turns off, and the battery is never near death when it does this. While the screen is frozen, I cannot do anything with it; only turn it off. And to give you closure, I did try turning the  backlit keyboard on and off; no changes whatsoever, and I also tried pressing the Caps Lock button to find a resonse; and, as presumed, no lights turning on, nothing. Like I said, when these pauses happen, I am highly active and the battery is charged. If it helps, I haven't experienced them WHILE the laptop was charging. It's a shame that such a great laptop has a simple flaw that could probably be easily fixed.

Thanks for listening,

Jalen