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‎08-06-2015 01:47 AM

HP Recommended
Product: ENVY 17-K112NL
Operating System: Microsoft Windows 10 (64-bit)

Hi.

After windows 10 update my laptop does not sut down completely.

The screen becomes black but the fan is still running and power led is on. To turn it off I have to push the power button for 5 sec. 

I tried to update BIOS, to change BOOT order - doasn't work.

Can You halp me?

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