• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
SFF Business PC HP 8100 Elite
Microsoft Windows 10 (64-bit)

I have a Small Form Factor Business PC HP Compaq 8100 Elite, with Intel Core i5-650 3.2GHz and 2GB of RAM (no. 2 x 1GB 240pin DDR3 SDRAM Unbuffered DIMM DDR3-1333 - hynix HMT112U6TFR8C-H9 https://www.skhynix.com/products/computing/view.jsp?info.ramKind=20&info.serialNo=HMT112U6TFR8C&posM... The operating system is Windows 10 to 32b.

 

In the Hardware Reference Guide for PC Installing Additional Memory is reported:

Installing Additional Memory

The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3- SDRAM) dual inline memory modules (DIMMs).

DIMMs The memory sockets on the system board can be populated with up to four industry-standard DIMMs.

These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 16-GB of memory. DDR3-SDRAM DIMMs

For proper system operation, the DDR3-SDRAM DIMMs must be:

  • industry-standard 240-pin ● unbuffered non-ECC PC3-8500 DDR3-1066 MHz-compliant or PC3-10600 DDR3-1333 MHzcompliant
  • unbuffered ECC PC3-10600 DDR3-1333 MHz-compliant (Z200 SFF only) ● 1.5 volt DDR3-SDRAM DIMMs The DDR3-SDRAM DIMMs must also:
  • support CAS latency 7 DDR3 1066 MHz (7-7-7 timing) and CAS latency 9 DDR3 1333 MHz (9-9-9 timing) ● contain the mandatory JEDEC SPD information In addition, the computer supports:
  • single-sided and double-sided DIMMs
  • DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supported

NOTE: The 8100 SFF supports 512Mbit, 1Gbit, and 2Gbit non-ECC memory technologies.

NOTE: The system will not operate properly if you install unsupported DIMM

 

I replaced the 2 ram with 4 memories 4GB PC3-10600 CL9 DIMM 240-PIN - Kingston KVR13N9S8 / 4 http://www.kingston.com/us/memory/search/?partid=kvr13n9s8/4.

The BIOS correctly recognizes the installed memory (16 GB) and in the operating system my installed memory is 16GB (3.49 used).

To take full advantage of the memory installed wanted to update the operating system to Windows 10 to 64b, but the PC goes into continuous reboot.

I updated the BIOS but the problem remains.

For make full use of the memory installed wanted to update the operating system to Windows 10 to 64b, but the PC goes into continuous reboot.

I updated the BIOS but the problem remains.

I also tried to install Windows 7 to 64b, but after loading the files to start the pc freezes

Reinstalling the original memories, windows 10 to 64b installs without problems.

I want to know which is incompatible with the memory installed.

And if it is possible to avoid having to replace.

Thanks and best regards.

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.