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‎01-05-2016 12:27 PM

HP Recommended
Product: Star Wars Pavilion
Operating System: Microsoft Windows 10 (64-bit)

I ordered a laptop from Hp.com. I had no problem until I placed the order. The order was declined and I credit card was charged via paypal. On the paypal summary, it shows that hp has canceled the order and the money has been returned to my account. Then I checked my credit card statement. There was no record of refunding. On the hp website, the order status stays: Processing.  I would really want to know the solution to this issue. Is it still possible to purchase the laptop? If not, how will I get the refund? 

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