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03-22-2016 11:46 AM
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)
When I jut opened my computer, the mute button on the keyboard was stuck in the "on" position - ie the light is red. If I push the button, it does not change. Also, the sound menu shows up on my screen (see screenshot - upper left hand corner). I can drag the volume up on the screen and hear sound for a few seconds, but then it goes right back down to the "X" shown - so if I drag it up to 30, I can hear for a bit, but then I physically see the menu drop down from 30 to 28 to 26 all the way down to 0. Tried uninstalling my sound card in Device Manager and restarting, but that didn't work. Any ideas? This is incredibly frustrating.
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