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‎04-17-2016 09:34 AM

HP Recommended
Product: HP Elitebook 8440p
Operating System: Microsoft Windows 7 (64-bit)

PC Info:

 

Windows edition: Windows 7 Ultimate Service Pack 1 

Model: HP Elitebook 8440p

Processor: Intel(R) Core(TM) i5 CPU M520 @2.40GHz

Installed Memory (RAM): 2.00 GB (1.86 GB Usable)

System Type: 64 - bit Operating System

 

Problem:

At first my laptop was not able to detect earphones that I plug in so I decided to install a driver from HP for my laptop.  I couldn't find one specifically for Windows 7 Ultimate so I downloaded the one for Windows 7 Professional. Ever since I installed the driver, the earphones work fine now but the laptop speakers does not work. When I click the volume icon in the notification area and I play music or video it indicates that there is sound playing. I tried reinstalling the driver but it still doesn't work. 

 

Hoping you can help me with this one. Thank you in advance!

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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