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HP Recommended
HP Envy 700-030qe
Microsoft Windows 10 (64-bit)

Hi.  When trying to boot the computer I am getting a blue screen hard disc error(see photo).  After letting the computer sit for a week it booted up and I was able to back up my personal files.  But then it acted up again and I'm back to the blue screen.  When I boot up the hard disc light lights once then turns off followed by the blue screen.  Help, I bought the computer new from your website around 2 years ago.  Worked great until this happened.photo(8).JPG

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