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‎05-16-2016 01:41 PM

HP Recommended
Product: Laserjet Pro 400 M425dn
Operating System: Microsoft Windows 7 (64-bit)

We have several of these printers, and almost all of them suffer from their displays freezing (occationally).

I have upgraded the firmware to the latest level (20160224), but that does not seem to fix the issue.

The only way to unfreeze the screen is to physically reboot the printer.

Ideas?

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