• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎05-27-2016 02:16 PM

HP Recommended
Product: HP 15-go23cl
Operating System: Microsoft Windows 10 (64-bit)

The number row & first row of letters are typing letters & numbers at the same time. Arrow keys are also not working.

 

I have checked keyboard settings, language settings, "num lock" & various "fn" & other key combinations.

 

I have uninstalled & reinstalled keyboard driver. I have reset  BIOS to defualt settings. I have factory reset entire laptop as last resort. Nothing has worked. No spills or sprays on laptop.

 

Th8is 8is h9o2w 8it ty0p3es b3ef9o4r3e *I d3el3et3e all th3e n7umb3e4rs.

 

HELP!

 

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.