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‎05-27-2016 02:16 PM

HP Recommended
Product: HP 15-go23cl
Operating System: Microsoft Windows 10 (64-bit)

The number row & first row of letters are typing letters & numbers at the same time. Arrow keys are also not working.

 

I have checked keyboard settings, language settings, "num lock" & various "fn" & other key combinations.

 

I have uninstalled & reinstalled keyboard driver. I have reset  BIOS to defualt settings. I have factory reset entire laptop as last resort. Nothing has worked. No spills or sprays on laptop.

 

Th8is 8is h9o2w 8it ty0p3es b3ef9o4r3e *I d3el3et3e all th3e n7umb3e4rs.

 

HELP!

 

 

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