• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
Envy 4
Microsoft Windows 10 (64-bit)

After a sudden overnight update to Windows 10 the machine started to freeze and crash - mostly while the mouse cursor moves or dialog opens or other display changes happen quickly. I figure I should update the graphics card, which is listed as Intel(R) HD Graphics 3000

 

My Envy 4 machine runs a 64-bit system on core i3 2376 CPU @1.4Ghz

 

For that machine, the Intel website will not give an option for a Windows 10 update. The driver version is wayyyyy behind: version 9.17.10.4229

 

Current version update is for Windows 8 for that graphic card. It is here:

https://downloadcenter.intel.com/product/81500/Intel-HD-Graphics-3000-for-2nd-Generation-Intel-Core-...

The version there is listed as 15.28.24.64.4229 which is signed to a year ago, with a slightly lower version number released 2/2016 (16 months ago). It is only given as an .exe package which will not install because of spec incompatibility.

 

Can I get the Win8 driver for the Win10 machine? If this makes sense where can I get the file itself and how to do this?

 

TIA 🙂

Yuval

 

 

 

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.