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HP Recommended
EliteOne 800 G2
Microsoft Windows 10 (64-bit)

Product Number T6T86PA

 

I purchased an extra SSHD for this PC for a customer (Part number E1C62AA as shown here under Cables and Components: http://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=T6T89PA&opt=&sel=DTP) and it did not come with the correct screws to mount into the PC.

 

The model I got comes with an M2 SSD drive and no 2.5" HDD installed as standard, so I cannot re-use any screws.

 

I have tried looking for the screws on HP's website, part surfer, google etc but to no avail. Part surfer does not show any screws listed (http://partsurfer.hp.com/Search.aspx?SearchText=T6T86PA).

 

I did have a spare G2 with a 2.5" drive in stock so I checked what screws it had and they are completely different - see photos:

https://1drv.ms/f/s!AkUKtXfMl7KtkhgrF8rNH9oXxOW0

 

Can anyone please direct me to where these could be found, or a part number? I'm unable to find it.

 

Any help would be appreciated.

 

Who Me Too'd this topic
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