• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎07-25-2016 10:40 AM

HP Recommended
Product: HP 2000
Operating System: Microsoft Windows 8 (64-bit)

HP 2000-2d89NR came installed with Windows 8. Kid got a virus that would not allow us to resintall from backup on harddrive. System came with no disks or documentation for the Product Key but I was able to find the Product ID and Product Key using Hirens disks before wiping the drive.  I found a version of Window 8 in a link from HP but now it says my Key is not valid.  How can I get a good copy of Windows 8 that will work with my laptop so I can upgrade to 10.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.