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HP Recommended
HP Pavilion 17 notebook pc
Microsoft Windows 10 (64-bit)

After upgrading to Cyberlink Power2Go 10 I am unable to burn/copy any disks.  The disk drive will read the disk, but when it tries to bun the copy I am geting  Burning Fail, ErrCode: 0xeb020b9c Error.  Any assistance would be appreciated.

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