• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎09-20-2016 07:05 AM

HP Recommended
Product: HP stream 13
Operating System: Microsoft Windows 10 (64-bit)

I just bought a new laptop which is HP stream 13 that's supposed to come with a free 1 year subscription to Microsoft Office 365. But when im trying to activate it, it says that my email is not associated with this office product. so, how can i fix this? and, was it supposed to be preinstalled already in the notebook, why does the guy from the store plugged in a usb to install microsoft office. anyone?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.