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‎11-08-2016 09:46 AM

HP Recommended
Product: HP OMEN Notebook
Operating System: Microsoft Windows 10 (64-bit)

I need help fixing this issue:

The problem is its connected to the HP servers but for some reason it stops at "downloading messages and updates definition". Ive tried uninstalling and reinstalling it, then rebooting my laptop but it still doesnt work.

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Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.