Notebook Audio

got driver from HP support about Realtek Audio sound

B&O sound decrease continuously to mute when playback

test#1 with youtube playback, quality 24bit 48000 ; sound out in first 3 seconds, then automatically continuously decreased to no sound

reaction from user:

using mouse seeking in playback bar, somehow sound out BUT in a sudden, it was no sound

finding self solution; yet using find and fix problems via control panel; try to lower sound quality back to 16bit 44100, then sound out BUT automatically continuously decreased to no sound

test#2 with video clip playback, quality 24bit 48000 ; sound out in first 3 seconds, then automatically continuously decreased to no sound

reaction from user:

using mouse seeking in playback bar, somehow sound out BUT in a sudden, it was no sound

finding self solution; yet using find and fix problems via control panel; try to lower sound quality back to 16bit 44100, then sound out BUT automatically continuously decreased to no sound

test#3 with youtube playback, quality 16bit 44100 ; try to discover in B&O software, disable stream multi source and B&O experience witht equalizer; then try playback again : no sound

reaction from user:

recheck if the latest sound driver in devie manager, got the latest in both Realtek and Sound and Audio tree

try to uninstall the latest previous driver, then let it discover another driver itself via internet connection;

scan for hardware changes -- found sound driver back, then test with vido clip and youtube : got sound out

test#4 reinstall Realtek audio driver from HP again, got B&O software and other function like stereo Mix, BUT got same problem

Question: which sound driver I can use instead of B&O if I want it sounds live like Realtek software in HP 14-am002tu

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I read about how B&O got worse in many forums even in here, then I realize that I expected a better spec but had to sacrifice a kind of issue like this in return. It wasn't normal, was it?