• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎12-23-2016 09:17 PM

HP Recommended
Product: HP ENVY TS 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

It seems that after the last Windows 10 Cummlative Update, my microphone is always set on mute.  I ran the trouble shoot program that said the internal microphone array - IDT High Definition Audio CODEC was muted and that it was fixed.  The problem is that it always goes back to mute.  People can't hear me on Skype.  I checked the driver and it says it is the latest driver is installed for the microphone.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.