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12-31-2016 09:42 AM
Since purchasing my HP Spectre prior to Christmas I have experienced ghost tapping with the touch screen. Either as randomly timed taps in the same location or continuous taps in the same location. Resetting the device stops it from happening but within around 30 minutes to an hour of use the tapping returns and will be in a different location from the previous session.
Having this issue from day one is very dissapointing and I wasn't expecting to have such an issue believing HP to provide quality products. Since searching for the issue I can see that others also experience the fault. Seems odd that a premium product can have so many units with faults and a fault that was known about in previous products. I'm not confident that a repair will give me much assurance that the issue won't return so may seek a refund from where I purchased it. A little saddened by that as I was looking forward to owning the new Spectre 360.
I haven't experienced HP support before, do others have experience and have others had a good experience with the new Spectre 360? I like the device so would prefer to get it fixed, but I start Uni next week and will struggle to be without a laptop.