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HP Envy
Microsoft Windows 10 (64-bit)
 
I have HP Envy from 2013. I have started losing my wireless internet connection every few minutes. The wifi works for everyone else in my house and my laptop always shows that it is "Connected & Secured" all the while.  I then will run the troubleshooter and I have to reset the wireless network adapter.  This fixes the problem immediately...but then it happens again. My driver for my wifi adapter is up to date. Help! This is making it near impossible to do anything online.

 

The Network Adapters Listed in my device managers are:

Qualcomm Atheros AR9485 802.11bgn WiFi Adapter

WAN Miniport (IKEv2)

WAN Miniport (IP)

WAN Miniport (IPv6)

WAN Miniport (L2TP)

WAN Miniport (Network Monitor)

WAN Miniport (PPPOE)

WAN Miniport (PPTP)

WAN Miniport (SSTP)

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