• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!

‎01-17-2017 01:42 PM

HP Recommended
Product: Laserjet 3550

  Hello there.  I just shipped a Laserjet 3550 to someone.  It was working fine when I tested it, but when it arrived, the guy told me the screen reads "59.99 Printer errror, to continue, turn off then on".  When he restarts, the printer shows the the same error message.  He's not able to navigate the LCD screen or print a test page.   The printer hasn't been connected to a computer yet.  There doesn't appear to be any physical damage to the printer, and it was packed carefully.  Any help would be greatly appreciated.  

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.