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‎01-26-2017 03:12 AM

HP Recommended
Product: Hp stream 11
Operating System: Microsoft Windows 8 (32-bit)
Please help..i did a system reset on my hp stream 11. It did not work. I get the message "there was a problem reseting you pc no changes are made" now every time i turn it on it wont go past the hp logo screen..screen goes black and goes back to hp logo..loopy loop. Iv tryed a hard reset..didnt work. Are there any solutions to this problem? Laptop is a year old

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