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‎01-29-2017 03:56 PM

HP Recommended
Product: HP sprocket
Operating System: Mac OS X 10.11 El Capitan

I just received the HP sprocket for Christmas, 1 month ago. Recently it ran out of power for the first time, so I plugged it in. The red light turned on to indicate charging, and I left it alone for a few hours. When I came back, the red light was still on and the printer would not turn on. It has been like this for a few days, the red light turning on when I try and charge it, but no sign of it turning on or actually charging. I am very disapointed, as I have only had it for a month. 

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