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‎02-20-2017 11:48 AM - last edited on ‎04-20-2017 08:31 AM by Retired

HP Recommended
Product: H8K17EA. Model 15-r030na

My Notebook PC automatically starts updating. It did not complete and displayed fatal error C0000022 applying update operation 138820 of 159704 message. 

The operating system is Windows 8.1 but I don't know the bit size.

The only way to clear the displayed message is to turn off the PC by holding down the power button.

In the last month I have also had fatal error message C0000034 a number of times resulting in me having to restore the PC back to factory setting to resolve the problem.

Both errors have only come since I purchased a new HP ENVY 5544 printer. This may be coincidental.

The serial number of my PC is (removed content)

The PC starts diagnosing and gives me a number of options but all end up with the fatal error message.

 

What needs to be done to get me back a usable PC?

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