• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Ready to level up? Join the Expert Program—
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎02-22-2017 05:28 PM

HP Recommended
Product: 13-c020nr
Operating System: Microsoft Windows 10 (32-bit)
For some reason my computer will not bypass the screen where it's asking me for "Administrator password or power on password." Every time I enter it in, it keeps going back to the same screen. I tried pressing F11 to just restore the computer to it's factory settings but it keeps giving me an error code: "0xc000000f". PLEASE help! I took it to a computer shop and they told me I would have to replace the entire BIOS system because the password is not working.
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.