• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Hi guys,

 

I am having the exact problem Smiley Sad 

Did anyone get the solution for this issue?

 

This issues appeared when I upgraded my HP ProBook 450 from win 8.1 pro to Win 10 pro.

I didn't find any solution so I tried to reset my win 10 pro with removing all the application and reinstalling the windows (without touching the data ) but immediately when I finished the installation and while trying to enter the password, the shift key was pressed and I found myself typing capital letters and difficulty I entered my password.

 

And again every 5 mins or when I try to type anything,  ZXC\TY,. appears and the volume mutes.

 

It is a really disturbing issue. There is NO suggestion/solution from anybody HP or Microsoft.

At least we need to know if it is because of our HP or it is something in the data or from Microsoft  ?? 

 

HP please help.

 

Regards,

 

Anas

[Personal Information Removed]
UAE

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.