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Envy X360 m6-w101dx
Microsoft Windows 10 (64-bit)

Hello,

 

We've had this computer for over a year and a half. It was a gift to my parents. I've noticed that it's always been insanely slow. So I limited what was allowed during startup. That didn't change anything. Also, I've changed the paging file in Windows 10 settings to match the computer recommended settings, and that did nothing. I've uininstalled most of what came with the computer, but it's still slow.

 

Also, the computer doesn't reboot. It'll always say that it's getting Windows ready, and to not shut Windows down. I've come back to check a couple hours later, and it's still getting ready to reboot. This is unacceptable.

 

The computer is an Envy X360 m6-w101dx.

 

I want a clean install of Windows 10, no bloatware. Please make this happen for me.

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