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‎03-17-2017 09:27 AM

HP Recommended
Product: HP Envy 5640
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have lost a working day over the last week trying to fix issues with my HP Envy 5640 (I am using a new HP Spectre).  I am only able to print via USB despite it being set up correctly for wireless and used to work fine in the past.

I ahve used the HP Scan and Print Dr on several occaisions, redownloaded drivers and firmware - and still nothing.

Would appreciate any guidance.

Thanks

 

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