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‎04-06-2017 03:05 PM

HP Recommended
Product: HP ENVY 15t-k000
Operating System: Microsoft Windows 7 (64-bit)

Hello HP community,

 

When I was factory reseting my notebook, the computer crashed and now on startup it says that there is no OS. I don't have warrenty or the windows key anymore. I made a windows recovery disk and am able to boot the system recovery options but none of them help. Will getting the HP recovery USB drive solve this problem? if not, what are my other options?

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.