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‎04-21-2017 04:11 AM

HP Recommended
Product: Envy 15 notebook W0Q62AV
Operating System: Microsoft Windows 10 (64-bit)

I have a brand new pc purchased from hp and my Bang and Olufsen Microphone Array keeps moving to mute.  I have uninstalled and reinstalled under hp recovery however it is still moving to mute after I move it to max volume it will stay for a couple of seconds then go back to mute.  What can I do???

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