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‎05-07-2017 01:05 PM

HP Recommended
Product: HP Laptop 15-au123cl
Operating System: Microsoft Windows 10 (64-bit)

   Yesterday I bought a HP Laptop 15-au123cl. After one day work, today I tried to do “System Restore w10”

 

   The instructions I followed were: “Windows 10: Boot to Advanced Startup Options in Windows 10” and “Windows 10: System Restore Windows 10”

 

   I choose way-2 in article 1 to boot to Advanced startup Option and then followed article 2. The steps were going smoothly except the results:

 

               System Restore did not completed successfully. Your computer’s   system files and setting were not changed.

               Details: System Restore failed while restoring the directory from the restore point.

 

               Source: AppxStaging

 

              Destination: % ProgramFile%\windowApps

 

              An unspecified error occurred during System Restore (0x80070091)

 

      You can try System Restore again and  choose a different restore point. If you continue to see this error, you can try an advanced recovery method.

 

     I have only two restore point:

                 5/6/2017   2:04 : 49 pm

                 5/6/2017   2:04  : 18 pm

The results of the both are the same: failed.

 

    What should I do? Do I need to do the “… advanced recovery method”? If yes, please tell me what the “advanced recovery method” is and how ?!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.