• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎05-08-2017 04:07 AM

HP Recommended
Product: ELITEBOOK 840 G1
Operating System: Microsoft Windows 7 (64-bit)

Hi all

 

After a disk crash,  I'm trying to install windows 7 professional 64 bit on a new hard disk in my elitebook 840 G1; Hp support sent me new disk with 2 cd for installing operating system and drivers.

 

When I start instllation after few steps system shows me a window:

"Select the driver to be installed"

 

"A required CD/DVD drive device driver is missing . If you have a driver floppy disk, CD, DVD or USB flash drive, please insert it now.....

 

I have a CD with drivers but there are a lot of drivers in differnt folders; I don't konw which drivers are suitable for my laptop and the form let me choose only a driver at a time..

 

How could I proceed in my installation?

 

Thanks

 

 

 

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.