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‎05-09-2017 01:38 AM

HP Recommended
Product: Deskjet 5940
Operating System: Microsoft Windows 10 (64-bit)

Hi support,

i have a problem. I follow the standard Windows built-in device driver installation for my printer (HP DeskJet 5940 throught USB), but Windows doesn't have any available driver for such printer.

As stated here (https://support.hp.com/us-en/document/c04658195) my printer is supported by windows, but in the facts it seems not.

I tried to install it manually but i stop this manual procedure because in the choosing of the built-in existing drivers, 5940 DeskJet, doesn't appears, so i cancel and returned to the desktop.

Furthermore, in the driver's built-in printer driver i see only the HP Deskjet 5520 series Class drivers and HT Deskjet 6520 class driver are existing but nothing about 59xx series.

 

What i can do to make my printer work with Windows 10 64 bit Home ?

 

Hope you can answer my question as soon as possible, i would thank you in advance.

 

Best Regards,

Andrea Iavazzo.

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