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‎05-29-2017 10:48 AM

HP Recommended
Product: Hp Pavilion 15 notebook PC
Operating System: Microsoft Windows 10 (32-bit)

After I upgraded my laptop to Windows 10 over a year ago, I had not used the HP Support assistant until I tried to use it yesterday, using the tune up. However I noticed that even after 2 days it was hanging on the first task. I then realised I needed to upgrade to a new version of the HP assistant software. I did this and still I had problems, so I uninstalled the program and then reinstalled the latest version. It now works fine, however it has a completely different appearance, and my main issue- I cannot find the "TUNE UP" feature anymore. All I need to know is there still a "tune up" task in the HP assistant program, or has that been removed in the latest version. If it should be there, where is it and how do I access it? I have searched everywhere to find this simple answer, yet I have come up with no result. I hope someone can help, and this was a very handy feature and it would be a shame if they have removed it.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.