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‎05-31-2017 03:38 PM

HP Recommended
Product: HP Envy Noteboook
Operating System: Microsoft Windows 10 (64-bit)

I have just had my system take up the new Windows 10 creator update & suddenly after completing the installation I enountered errors from every corner.  For summary, the errors ranged from 1. the msft edge stopped connecting to internet, 2. the connection to internet won't work or works for few seconds & hangs, 3. disapperance of my hp support assistant, 4. office 2016 no longer connecting to server, 5. accelerometerdll file missing,  etc...etc.

 

I have tweeked & fixed the inernet connection but failed to fix other errors; so I rolled back by restoring the old windows 10 build & everything work normally now except "my HP support assistant". It is showing as part of installed apps but I cannot have it be uninstalled or installed. I tend to get the error of wrong path if I attempt to uninstall/install the app. So, please is there away to remove it & do cleaner install again? I would appreciate any help.

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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