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‎06-10-2017 08:50 AM

HP Recommended
Product: HP Officejet Pro 7740
Operating System: Microsoft Windows XP

Hello. Seem to be in an endless loop. Applies to installation CD and new drivers downloaded from 123.

The basic installation reaches a point of connecting to a new printer. This is on a wired (home) network with a single segment on the IP4192.168.0.xxx range a DHCP server is the same as the gateway. The "Network check" finds the printer quickly listed with Model name, IP and MAC address. Highlighted the "Next button selected" and this leads to an Unsuccessful Network Installation" - Retry loop.

 

The Search Solution dialoge leads back to the same position.

 

HP Scan and Print Doctor again finds the product and goes through an uninstall / restart / reinstall. It suggest taht I should check that the Services "Function Discovery Provider Host" and "Function Discovery Resource Publication" should be present. They are not (Local - Extended Tab). Any ideas?

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