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‎06-27-2017 08:31 AM

HP Recommended
Product: HP Pavilion 15 -P077TX
Operating System: Microsoft Windows 8.1 (64-bit)

Hi

The bluetooth device suddenly dissapeared from device manager and I can't find a way to solve this problem. This happened while I was using Windows 10. I did a factory reset to windows 8.1 and still the problem remains unsolved.Also  one of the USB contollers is not working (showing a yellow caution symbol). A code 43 error is displayed when i check the properties of this unknown USB device. Here's a screenshot of my device manager. Please help!

Screenshot (1).png

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