• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎06-27-2017 08:31 AM

HP Recommended
Product: HP Pavilion 15 -P077TX
Operating System: Microsoft Windows 8.1 (64-bit)

Hi

The bluetooth device suddenly dissapeared from device manager and I can't find a way to solve this problem. This happened while I was using Windows 10. I did a factory reset to windows 8.1 and still the problem remains unsolved.Also  one of the USB contollers is not working (showing a yellow caution symbol). A code 43 error is displayed when i check the properties of this unknown USB device. Here's a screenshot of my device manager. Please help!

Screenshot (1).png

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.