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HP Recommended
HP pavilion gaming 15-ak000
Microsoft Windows 10 (64-bit)

My laptop  mute button turns on and off automatically with frequet MUTE/UNMUTE actions. Also the volume bar drops down as if it is manually done. All this is continuing randomly without any pause. I tried to recover the driver through system recovery, but it never work.   

 

Also when video played, it gets paused+muted automatically at several ocassions. 

 

Please help to recover the issue. 

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