• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Ready to level up? Join the Expert Program—
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎07-01-2017 03:19 PM

HP Recommended
Product: HP Envy 27-b155qd
Operating System: Microsoft Windows 10 (64-bit)

The speakers just stopped working today. I have checked the audio settings and everything seems to be  set properly.  Is there something I might be missing? I hate to think that they have stopped working forever. I had to return my first Envy for a monitor issue and would hate to think  I need to  send this one back in for repair.

 

I'm thinkingit might be a software issue due to the fact that, while playing music, I don't see any volume  response from the playback device in the Sound window.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.