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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP Envy 5540
Microsoft Windows 10 (64-bit)

The printer "set-up" shows "color" but pages which I try to print from the computer will only come out in black and  white.  There is plenty of color ink in the cartridge and pictures printed wirelessly from my tablet come out fine as do color copies made directly from the printer. Drives are up to date

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