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HP Recommended
Touch Smart 610-1100UK
Microsoft Windows 7 (64-bit)

I am unable to start Support Assistant. 

On launch, the Support Assistant logo is displayed and task manager shows HPSF.exe process. After a few seconds, this disappears.

There are no error messages.

I have uninstalled and re-installed latest version of Support Assistant, but this has not changed the symptoms.

Event Viewer shows HPSF.exe error... 

.... HP Error ID: -2146233036   at MS.Win32.Penimc.UnsafeNativeMethods.CreateResetEvent(IntPtr& handle) ......

(plus lots of furher  data, which I can upload or forward if required)

 

Any ideas how to resolve this?

Who Me Too'd this topic
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