• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!

‎07-28-2017 11:36 AM

HP Recommended
Product: cm4540

I am trying to scan to network folder but am having issues creating the folder. I keep getting the "INVALID FOLDER SHARE CREDENTIALS" error.  The setup is asking for my windows domain.  But I am not part of a domain just a workgroup so I put "WORKGROUP", and then the user name and password is what I sign on to my computer with. I don't understand why I keep getting this error. Can anyone help?

Tags (1)
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.