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HP Recommended
Pavilion 15
Microsoft Windows 10 (64-bit)
So I needed to do a factory reset now all I get is the following:-
Restoration incomplete
I click the retry button same thing happens.
If I click details I get the following:-
Sysprep not launched properly...
The process will cause CTO panic because the image might not be normal...

Can anyone help please first time on the forum sorry if this is a repeat post.

Thanks in advance.
Who Me Too'd this topic
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