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‎08-02-2017 02:43 PM

HP Recommended
Product: Spectre X360 i5
Operating System: Microsoft Windows 10 (64-bit)

So I already googled this but couldn't find a straight answer. Bought a band new Spectre X360 and during configuration it asked for the face recognition setup - Windows Hello. It worked fine for a while but there was a problem a day after during an update, got it solved through recovery but now Windows Hello keeps telling me I need a PIN...

- I do have a PIN

- I changed PINs and tryed to reset the thing, didn't help. 

- I can't/don't know how to reset the process of logging in - that might help if I did, how do I do it?

- I can't desable Windows Hello and just log in through the traditional way of inputing a password. 

 

I saw many people with this problem, is there a solution to it?

 

Thanks! 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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