• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎08-09-2017 12:07 PM

HP Recommended
Product: HP Spectre x360 - 15-bl001na
Operating System: Microsoft Windows 10 (64-bit)

I have been using 2 Samsung low res monitors with my Spectre for almost 4 weeks. Recently, my laptop slowed down considerable, but only when the monitors were connected. I checked Task Master and found that Windows Explorer was using a minimum of 40% while the monitors were connected by not used and upto 70% when connected and used.

 

I tried direct connection through the C HDMI port nd also through a Displaylink 3100 (all of which worked perfectly until recently)

 

I have checked for viruses - nothing

 

Today I have also noticed that if (for example) I use a word doc on the external monitor, word uses upto 25% of the CPU, If I move it back to the Spectre, the usage immediatly drops

 

My fan is running almost continuously when the monitors are connected.

 

Its really driving me nuts! Can anyone provide any suggestions? 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.